201 lines
12 KiB
TypeScript
201 lines
12 KiB
TypeScript
import Link from 'next/link';
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export default function PrivacyPolicyPage() {
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return (
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<div className="min-h-screen bg-background pt-24 pb-16">
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<div className="max-w-4xl mx-auto px-6">
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<h1 className="text-4xl md:text-5xl font-black tracking-tight mb-12 text-foreground">
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PragatiVeer Privacy Policy
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</h1>
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<div className="prose prose-invert prose-lg max-w-none text-muted-foreground">
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<p className="text-muted-foreground mb-8"><strong>Last Updated:</strong> 27 July 2026<br/>
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<strong>Version:</strong> 3.0<br/>
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<strong>Document Ref:</strong> PV-LEG-PP-001<br/>
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<strong>Applicable To:</strong> PragatiVeer website (pragativeer.com) and associated services.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">1. Introduction</h2>
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<p>PragatiVeer (“we”, “our”, “us”) is an exam preparation platform operated by <strong>Gyannetra Pvt Ltd</strong> (CIN: U72900PN2015PTC156021), registered office at OFF NO 201, 2ND FLOOR, SAI EMPIRE, S NO 183/1/2, Baner Gaon, Haveli, Pune - 411045, Maharashtra, India.</p>
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<p>This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use PragatiVeer. It covers your rights under the <strong>Digital Personal Data Protection Act, 2023 (DPDP Act)</strong> of India.</p>
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<p>By using PragatiVeer, you acknowledge that you have read and understood this policy.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">2. What Data We Collect</h2>
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<h3 className="text-xl font-bold mt-6 mb-3">2.1 Information You Provide Directly</h3>
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<div className="overflow-x-auto mb-6">
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<table className="w-full border-collapse">
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<thead>
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<tr className="bg-secondary/50 text-left">
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<th className="p-3 border">Category</th>
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<th className="p-3 border">Examples</th>
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<th className="p-3 border">Purpose</th>
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</tr>
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</thead>
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<tbody>
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<tr><td className="p-3 border font-bold">Account Information</td><td className="p-3 border">Name, email address, phone number</td><td className="p-3 border">Account creation, service delivery, communication</td></tr>
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<tr><td className="p-3 border font-bold">Academic Information</td><td className="p-3 border">Class/grade, target exam, school name, city</td><td className="p-3 border">Personalising content, weak-area analysis</td></tr>
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<tr><td className="p-3 border font-bold">Payment Information</td><td className="p-3 border">Transaction ID, billing name (we do <strong>not</strong> store full card or UPI details)</td><td className="p-3 border">Subscription billing, invoicing</td></tr>
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<tr><td className="p-3 border font-bold">Communications</td><td className="p-3 border">Messages sent via email or contact forms</td><td className="p-3 border">Support, feedback, grievance handling</td></tr>
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</tbody>
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</table>
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</div>
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<h3 className="text-xl font-bold mt-6 mb-3">2.2 Information Collected Automatically</h3>
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<div className="overflow-x-auto mb-6">
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<table className="w-full border-collapse">
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<thead>
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<tr className="bg-secondary/50 text-left">
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<th className="p-3 border">Category</th>
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<th className="p-3 border">Examples</th>
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<th className="p-3 border">Purpose</th>
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</tr>
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</thead>
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<tbody>
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<tr><td className="p-3 border font-bold">Usage Data</td><td className="p-3 border">DPS attempts, scores, time spent, weak-area progression</td><td className="p-3 border">Personalising the learning experience</td></tr>
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<tr><td className="p-3 border font-bold">Technical Data</td><td className="p-3 border">IP address, browser type, device type, operating system</td><td className="p-3 border">Service optimisation, fraud prevention, analytics</td></tr>
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</tbody>
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</table>
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</div>
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<h3 className="text-xl font-bold mt-6 mb-3">2.3 Information from Third Parties</h3>
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<p>We may receive transaction confirmation data from payment gateways but <strong>not</strong> full financial instrument details.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">3. How We Use Your Data</h2>
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<p>We use your personal data only for:</p>
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<ol className="list-decimal pl-6 mb-4 space-y-2">
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<li><strong>Service Delivery</strong> — Personalised DPS, weak-area tracking, content delivery</li>
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<li><strong>Personalisation</strong> — Adapting question difficulty based on performance</li>
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<li><strong>Communication</strong> — Subscription reminders, service updates, support</li>
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<li><strong>Payment Processing</strong> — Billing and subscription management</li>
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<li><strong>Improvement</strong> — Analysing aggregate data to improve content quality</li>
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<li><strong>Legal Compliance</strong> — Fulfilling obligations under DPDP Act and tax laws</li>
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<li><strong>Security</strong> — Detecting fraud, abuse, and unauthorised access</li>
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</ol>
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<p>We do <strong>NOT</strong>:</p>
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<ul className="list-disc pl-6 mb-4 space-y-2">
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<li>Sell your personal data</li>
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<li>Use your data to train AI models without explicit consent</li>
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<li>Share your data for advertising</li>
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</ul>
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<h2 className="text-2xl font-bold mt-8 mb-4">4. Users Under 18 Years of Age</h2>
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<p>PragatiVeer is designed for students preparing for competitive exams, including those under 18 years of age.</p>
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<p>By using PragatiVeer, users under 18 years of age represent and warrant that they have obtained the necessary consent from their parent or lawful guardian to use the Platform and share their personal data. PragatiVeer relies on this representation and shall not be liable for verifying parental consent.</p>
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<p>We encourage parents and guardians to monitor their child’s online activities and review this Privacy Policy.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">5. Data Sharing</h2>
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<p>We share your data only with trusted service providers bound by data protection agreements:</p>
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<div className="overflow-x-auto mb-6">
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<table className="w-full border-collapse">
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<thead>
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<tr className="bg-secondary/50 text-left">
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<th className="p-3 border">Provider</th>
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<th className="p-3 border">Purpose</th>
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<th className="p-3 border">Safeguards</th>
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</tr>
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</thead>
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<tbody>
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<tr><td className="p-3 border font-bold">Payment Gateway</td><td className="p-3 border">Payment processing</td><td className="p-3 border">PCI-DSS compliant; no full payment details stored</td></tr>
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<tr><td className="p-3 border font-bold">AI Inference Providers</td><td className="p-3 border">Weak-area analysis, DPS generation</td><td className="p-3 border">Data anonymised before processing</td></tr>
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<tr><td className="p-3 border font-bold">Self-hosted Infrastructure</td><td className="p-3 border">Storage, backups, disaster recovery</td><td className="p-3 border">No third-party access</td></tr>
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</tbody>
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</table>
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</div>
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<p>We do <strong>not</strong> share your data with advertising networks, data brokers, or for monetisation.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">6. Data Retention & Deletion</h2>
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<div className="overflow-x-auto mb-6">
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<table className="w-full border-collapse">
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<thead>
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<tr className="bg-secondary/50 text-left">
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<th className="p-3 border">Data Category</th>
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<th className="p-3 border">Retention Period</th>
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</tr>
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</thead>
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<tbody>
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<tr><td className="p-3 border font-bold">Account Information</td><td className="p-3 border">Account duration + 12 months</td></tr>
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<tr><td className="p-3 border font-bold">Academic Performance Data</td><td className="p-3 border">Account duration + 24 months</td></tr>
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<tr><td className="p-3 border font-bold">Payment Records</td><td className="p-3 border">7 years (as required by tax laws)</td></tr>
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<tr><td className="p-3 border font-bold">Communication Records</td><td className="p-3 border">12 months</td></tr>
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</tbody>
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</table>
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</div>
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<p>You may request account deletion by emailing <strong>contact@pragativeer.com</strong> with subject “Account Deletion Request”. We will delete your data within <strong>30 days</strong>.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">7. Data Security</h2>
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<p>We implement:</p>
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<ul className="list-disc pl-6 mb-4 space-y-2">
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<li>Encryption in transit (TLS 1.2+)</li>
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<li>Encryption at rest</li>
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<li>Role-based access controls</li>
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<li>Self-hosted infrastructure</li>
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<li>Documented breach notification process</li>
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</ul>
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<p>In the event of a data breach, we will notify the Data Protection Board of India and affected users within <strong>72 hours</strong>.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">8. Your Rights Under DPDP Act 2023</h2>
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<div className="overflow-x-auto mb-6">
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<table className="w-full border-collapse">
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<thead>
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<tr className="bg-secondary/50 text-left">
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<th className="p-3 border">Right</th>
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<th className="p-3 border">How to Exercise</th>
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</tr>
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</thead>
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<tbody>
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<tr><td className="p-3 border font-bold">Access your data</td><td className="p-3 border">Email contact@pragativeer.com</td></tr>
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<tr><td className="p-3 border font-bold">Correct your data</td><td className="p-3 border">Update in account settings or email us</td></tr>
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<tr><td className="p-3 border font-bold">Delete your data</td><td className="p-3 border">Email with subject “Account Deletion Request”</td></tr>
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<tr><td className="p-3 border font-bold">Withdraw consent</td><td className="p-3 border">Email contact@pragativeer.com</td></tr>
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<tr><td className="p-3 border font-bold">Lodge a grievance</td><td className="p-3 border">Contact Grievance Officer (Section 9)</td></tr>
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<tr><td className="p-3 border font-bold">Nominate a representative</td><td className="p-3 border">Email with subject “Nomination Request”</td></tr>
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</tbody>
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</table>
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</div>
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<p>We respond to all requests within <strong>30 days</strong>.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">9. Grievance Officer</h2>
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<div className="overflow-x-auto mb-6">
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<table className="w-full border-collapse">
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<thead>
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<tr className="bg-secondary/50 text-left">
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<th className="p-3 border">Detail</th>
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<th className="p-3 border">Information</th>
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</tr>
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</thead>
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<tbody>
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<tr><td className="p-3 border font-bold">Name</td><td className="p-3 border">Himani Kachhawaha</td></tr>
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<tr><td className="p-3 border font-bold">Email</td><td className="p-3 border">grievance@pragativeer.com</td></tr>
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<tr><td className="p-3 border font-bold">Phone</td><td className="p-3 border">+91 9079337961</td></tr>
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<tr><td className="p-3 border font-bold">Address</td><td className="p-3 border">OFF NO 201, 2ND FLOOR, SAI EMPIRE, S NO 183/1/2, Baner Gaon, Haveli, Pune - 411045</td></tr>
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<tr><td className="p-3 border font-bold">Response Time</td><td className="p-3 border">Acknowledged within 24 hours; resolved within 30 days</td></tr>
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</tbody>
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</table>
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</div>
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<h2 className="text-2xl font-bold mt-8 mb-4">10. Cookies</h2>
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<p>Our website uses essential cookies for functionality and anonymous analytics cookies. We do <strong>not</strong> use advertising cookies, cross-site tracking, or fingerprinting scripts.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">11. Changes to This Policy</h2>
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<p>We will notify you of material changes via email with at least <strong>7 days’ notice</strong>.</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">12. Contact</h2>
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<p><strong>Email:</strong> contact@pragativeer.com<br/>
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<strong>Address:</strong> OFF NO 201, 2ND FLOOR, SAI EMPIRE, S NO 183/1/2, Baner Gaon, Haveli, Pune - 411045, Maharashtra, India<br/>
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<strong>Phone:</strong> +91 9079337961</p>
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<h2 className="text-2xl font-bold mt-8 mb-4">13. Governing Law</h2>
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<p>This Policy is governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in Pune, Maharashtra.</p>
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<div className="mt-8 p-6 bg-secondary/20 rounded-xl">
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<p className="font-bold">Gyannetra Pvt Ltd</p>
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<p>CIN: U72900PN2015PTC156021</p>
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<p>OFF NO 201, 2ND FLOOR, SAI EMPIRE, S NO 183/1/2, Baner Gaon, Haveli, Pune - 411045, Maharashtra, India</p>
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<p>pragativeer.com</p>
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</div>
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</div>
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</div>
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</div>
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);
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}
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